Customer Service Advisor

Full Time, Part Time
Harrogate

New Year, new you, NEW JOB!?

LIFE. LOVE IT. LIVE IT! That’s our client’s philosophy.

Would you like to work for a company that develop, source and sell the ‘hottest’ TV products from around the world and can provide opportunities for progression?

The Client:

Our client is one of the UK’s largest and most successful Multi-Channel retailers. With four 24-hour dedicated shopping channels across SKY, as well as advertising on over 50 digital TV channels in the UK & Ireland including ITV, Channel Four and Five and their products stocked in over 9,000 retail outlets, including Argos, John Lewis, Harrods and all major supermarkets nationwide, their product range is available to buy via all main channels of distribution including TV, online, print, and mobile.

They employ over 100 people at their ultra – modern offices, which have uniquely been designed to inspire and motivate employees and provide an environment their staff look forward to working in.

Hours:

Full time OR part time hours considered – days and hours to be agreed.

Full time working hours are 37/week – Monday to Sunday, (including bank/public holidays). You will work a rolling rota that will be provided in advance so that you can still plan social events and life outside work!

The Roles:

Due to continuing expansion, they are looking to recruit permanent Customer Service Advisors to their team of dedicated professionals.

As a Customer Service Advisor, you would be required to deliver excellent customer service by telephone and email, ensuring that queries are resolved quickly and effectively. You would be dealing with orders, dispatch, delivery and returns and using administration skills to update records. There’s even a chance to earn company bonus and increase salary by £25 – £125/month, by meeting your individual KPI’s.

Salary:

Customer Service Advisor – £17,680, (£9.19/hour) + bonus, (OTE £18.5K+).

EXCELLENT benefits including company pension, life cover, child care vouchers, cycle to work scheme, subsidised gym membership, 20 days holiday plus bank holidays, free on-site parking and Café facilities on site.

The Successful Candidate:

The key to success with our client is a professional yet enthusiastic and energetic attitude!

You will ideally have experience in a similar role, i.e. fast-paced customer service/administration and use to working and achieving realistic KPI’s.

Own transport would be beneficial although the office is based on a public transport route.

Job Features

Job CategoryPermanent

Apply Online

A valid email address is required.