Hire Coordinator – Up to £27K doe – Full Time – Permanent – Harrogate – 22 days holiday plus bank holidays, (rising to 25) – Life Assurance x3 Salary – Auto Enrolment Pension – Free On-site Parking.

Client Details:
Our client is a well-established, reputable and leading player in the hire industry.

They are a highly regarded local employer, who offer a friendly and supportive work environment, evidenced by the length of service of employees.

Job Description:
Reporting into the Hire Manager and working as part of a team, key duties of the Hire Coordinator include:

• Take incoming hire calls, (roughly 25/day) and service the hire desk email inbox, (around 60/day).
• Provide first line contact for customers
• Take orders for hire of equipment and process through to completion
• Plan delivery and collection of orders in accordance with customer requirements
• Process all orders to IT systems and paperwork relating to hires, off-hires and inter-depot transfers
• Ensure that all equipment hired to customers has been properly tested in accordance with company procedures
• Liaise with the depot teams to ensure equipment is available for hire
• Maintain knowledge of the division’s equipment for hire and sale
• Respond to customer requests and queries in a timely and professional manner

Hire Coordinator Specification:
The ideal Hire Coordinator will ideally:

• Have experience in a hire coordinator position, (this specific experience is not essential). Essential experience includes administration and customer service.
• Be customer service orientated and passionate about delivering a first-class service.
• Have strong accuracy and attention to detail.
• Be computer literate in Microsoft Excel, Word, Outlook and be quick at picking up in-house systems and procedures.
• Be able to work as part of a small team in a large open plan office.
• Come from a busy and fast-paced environment.
• Be able to prioritise their own workload and multi – task.
• Be able to problem solve.

Full training provided.

Own transport highly beneficial due to the location of client.

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