Administrator opportunity working for a top employer in Knaresborough.

Job Details:

• £23K basic, (opportunity to increase this)
• PLUS monthly bonus scheme for accuracy, (up to an extra £420/month)
• PLUS yearly industry leading profit share scheme
• Full Time – Permanent – Monday to Friday 8.45am – 17.30pm
• Free onsite parking
• 24 days holiday plus bank holidays
• Auto enrolment pension
• Perk Box, (after probation)

Client Details:

My client is a successful, established, and growing business based in Knaresborough.

Based in modern offices, they are a friendly and supportive business to work for.

Job Description:

The main purpose of the Administrator is to provide excellent customer service and administrative support, delivering a smooth and efficient process for customers, colleagues, and external partners.

Working as part of a team key duties will include:

• Take ownership and responsibility for deals allocated to you through to completion.
• Manage all deals efficiently, accurately and with high levels of diligence in line with company expectations.
• Follow company customer due diligence process accurately to protect customers, the company and our partners against fraud.
• Process customer payments via Sage online.
• Authorise internal invoice deals.
• Complete any documentation necessary to meet compliance requirements.
• Act as a main point of contact on allocated deal and deliver exceptional customer service.
• Answering inbound calls in a timely manner and in line with company expectations.
• Keep customers updated on deal progress on a regular basis.
• Organise 3rd party vehicle inspections and set up 3rd party appointments (for example, Regus offices/ OneCall/ Quickdox etc).
• Develop strong relationship with lender contacts and liaise with lenders to ensure documentation is accurate/ dealt with promptly.

Person Specification:

• At least one year’s solid administration experience essential.
• Financial services or banking background would be beneficial.
• You will have excellent communication, time management and accuracy skills.
• Must have working knowledge of Microsoft Word, Excel and Outlook with the ability to pick up in – house systems quickly.
• You will be able to prioritise tasks to meet deadlines and manage your own workload.

Please note, you could be required to work a Saturday, 10.00am – 4.00pm, (roughly one every two months) – this will be worked out on a rota basis, after employees have volunteered for overtime. This will be paid at time and a half.

If this sounds like the new role for you, then we want to hear from you.

APPLY NOW and don’t miss this excellent career opportunity!